Some answers to your most frequently asked questions
Do I to book in advance for a cruise ?
It ‘s better. We suggest you to book your cruise on this web site. You can also go directly on the boat and buy your to tickets on board to our guide. But watch out for availability, those who have booked and paid for the cruise will have priority.
What are the accepted methods of payment?
Credit card / cash/ cheque / holiday cheque.
Can we pay for the cruises on the boat ?
Yes, our sailor guide will charge you when you board the boat.
Are there stops during the cruise?
None, and it is not possible to make stops.
Do you accept animals on board?
No animals, even small ones, are accepted.
Can we eat on board?
There is a bar on board with drinks and snacking
Are there any comments during the walk?
Yes, our sailor guide will provide comments/anecdotes in French and English throughout the cruise.
Do you accept minor children alone on cruises?
No, minors must be accompanied by an adult for security reason.
Can people in wheelchairs or with walking difficulties make excursions?
Unfortunately, our boarding points are not easily accessible for people with reduced mobility, and to access our boats, there are steps.
If it rains, is the boat covered?
Yes no worries, all our boats are equipped with a sun deck and a covered room.
Are there toilets on the boats?
Yes, of course, toilets are accessible all along the cruise.
How do I make a reservation?
On our website, or by phone and in our office.
Is the cruise back/forth?
It depends on the cruise. Pleas check the map and routes.
On our cruise from the Seine to the Canal Saint Martin for example, it’s a one-way trip: Musée d’Orsay/Parc de la Villette or Parc de la Villette/Musée d’Orsay.
What are the nearest transportation?
Musée d’Orsay boarding point – Metro Station : Solférino or Assemblée Nationale Metro line 12 or RER C Musée d’Orsay
Parc de la Villette boarding point : Stop at Porte de pantin on line 5.
Our regular cruises
Do you get a gift voucher ? Click here